Staff Training and Competency Audit - Domiciliary Care

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  • Is there a training matrix in place that tracks mandatory and role-specific training for all staff?
  • Is mandatory training completed before staff deliver any care independently?
  • Are all training records up to date, accurate, and accessible to managers and auditors?
  • Are refresher training intervals clearly defined and monitored for compliance?
  • Are training needs assessed at recruitment, during supervision, and annually?
  • Is the Care Certificate delivered to all new care staff without equivalent qualifications?
  • Are staff supported to complete the Care Certificate within 12 weeks of starting their role?
  • Are staff trained in safeguarding adults and children at the appropriate level for their role?
  • Is Mental Capacity Act and Deprivation of Liberty training delivered and refreshed regularly?
  • Are staff trained in moving and handling techniques appropriate to their duties and equipment used?
  • Is training in infection prevention and control updated at least annually?
  • Are staff trained in food hygiene and nutrition support where applicable?
  • Do staff receive medication training appropriate to the level of support they provide (e.g., prompting, administration)?
  • Is competency assessed following medication training before staff support service users with medicines?
  • Are staff trained in first aid and basic life support, and is this training kept up to date?
  • Do staff receive training in health and safety, fire safety, and lone working protocols?
  • Are additional training modules available for complex care needs (e.g., PEG feeding, epilepsy, catheter care)?
  • Are competency assessments carried out for all clinical or specialised care tasks?
  • Are observations or practical assessments used to validate skills in the field?
  • Do supervisors carry out regular spot checks and supervision visits to observe care delivery?
  • Are staff supported to attend external or advanced training aligned with their roles and interests?
  • Are training sessions evaluated by participants and outcomes reviewed for effectiveness?
  • Is there a system in place to identify and address gaps in training compliance?
  • Do staff understand and follow organisational policies and procedures relevant to their training?
  • Are staff trained in confidentiality, record keeping, and GDPR requirements?
  • Are staff given opportunities for CPD and encouraged to pursue NVQs or diplomas in health and social care?
  • Are training and competency records reviewed during supervision or appraisal?
  • Are team meetings or briefings used to reinforce learning and promote reflective practice?
  • Is feedback from service users used to identify areas where staff may need additional training?
  • Is staff training aligned with the CQC’s quality statements and expectations for Outstanding care?