Supervision and Appraisal Audit - Domiciliary Care
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- Is there a supervision policy outlining frequency, purpose, and documentation standards?
- Do all staff receive one-to-one supervision at least every 8–12 weeks as per policy?
- Are supervisions clearly documented with agreed actions and dates for review?
- Is the quality and effectiveness of care delivery discussed during supervision?
- Are staff competencies, training needs, and personal development reviewed regularly?
- Is safeguarding awareness and reflection routinely discussed during supervision?
- Are mental health and emotional wellbeing addressed as part of supportive supervision?
- Are supervisions used to reinforce values-based care and person-centred practices?
- Are staff encouraged to reflect on difficult cases, incidents, or ethical dilemmas?
- Is feedback from service users included or discussed where relevant in supervision?
- Do supervision records include follow-up on agreed actions from previous meetings?
- Are supervision meetings held in a confidential, structured, and supportive setting?
- Are supervisors trained to deliver effective, supportive, and constructive supervisions?
- Is there a system in place to ensure supervisions are scheduled and not missed?
- Are spot checks or field observations used to inform discussions during supervision?
- Is feedback from peers, service users, or families considered during supervision where appropriate?
- Do probationary staff receive enhanced supervision and support in the first 3–6 months?
- Is there a clear and documented annual appraisal process for all staff?
- Are appraisals used to review performance, set objectives, and discuss career aspirations?
- Do appraisals include a summary of the year’s supervision and training records?
- Are appraisals linked to the organisation’s values, goals, and quality improvement plans?
- Is staff satisfaction with the appraisal process captured and used to make improvements?
- Is performance against the Code of Conduct and professional standards reviewed annually?
- Are high-performing staff identified and encouraged to develop into senior or specialist roles?
- Are underperformance issues addressed through supportive action plans or retraining?
- Are supervision and appraisal records stored securely and accessible for quality checks?
- Is there oversight by senior management to ensure compliance with supervision and appraisal cycles?
- Is data from supervision and appraisals used in workforce planning and quality assurance?
- Do managers receive supervision and appraisal themselves, promoting a culture of support at all levels?
- Are supervision and appraisal outcomes linked to staff retention and recognition strategies?