Staff Training and Competency Audit - Care Homes

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  • Is there a staff training matrix that covers all mandatory and role-specific training requirements?
  • Is training completed before staff begin working unsupervised with residents?
  • Are training records up to date and stored in a way that enables effective monitoring?
  • Are staff trained in core areas such as safeguarding, MCA, DoLS, infection control, fire safety, and moving and handling?
  • Is training refreshed at intervals defined by the organisation or regulation (e.g., annually)?
  • Are staff supported to complete the Care Certificate where appropriate?
  • Are training needs identified through supervision, observation, and appraisal processes?
  • Are competency assessments carried out to confirm knowledge and practical skill after training?
  • Are new staff shadowed and supervised until deemed competent for unsupervised work?
  • Are specialist training needs identified and met (e.g., PEG feeding, catheter care, dementia, end of life)?
  • Are training methods adapted for different learning styles, literacy levels, or accessibility needs?
  • Are agency or temporary staff given access to key training or induction materials?
  • Are there clear records of clinical competency sign-offs for staff involved in healthcare tasks?
  • Is medication training accompanied by observed assessments before staff administer medicines?
  • Are moving and handling techniques reviewed regularly and observed in practice?
  • Is ongoing professional development encouraged through access to NVQs or external training programmes?
  • Are staff trained in communication, dignity, equality, and inclusion as part of a holistic approach to care?
  • Do staff receive training in responding to emergencies, including CPR and use of defibrillators?
  • Are staff trained in record keeping, confidentiality, and GDPR compliance?
  • Are the outcomes of training evaluated to ensure understanding and application in daily care?
  • Are poor practices or knowledge gaps identified and addressed through targeted training or supervision?
  • Are staff supported to reflect on their learning and how it improves care for residents?
  • Is training tracked as part of governance, with overdue training flagged for action?
  • Are external trainers or e-learning platforms vetted to ensure quality and relevance of content?
  • Is resident feedback considered when identifying areas for staff development?
  • Are clinical or nursing staff supported to maintain professional registration and CPD?
  • Are staff trained to deliver culturally competent and personalised care?
  • Is training performance monitored across different shifts or locations to ensure equity?
  • Are staff encouraged to share learning from courses or conferences with their teams?
  • Is staff training performance linked to service improvement or CQC outcomes in governance reports?