Recruitment and Onboarding Audit - Care Homes

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  • Is there a recruitment policy in place that aligns with safer recruitment guidance and CQC standards?
  • Are job descriptions and person specifications clearly defined for each role?
  • Are values-based approaches used during recruitment to assess candidates’ suitability for caring roles?
  • Are application forms fully completed and checked for employment gaps and inconsistencies?
  • Are employment gaps explained and recorded with appropriate evidence where required?
  • Are at least two professional references obtained, including one from the most recent employer?
  • Are references verified before the candidate starts working with residents?
  • Is an enhanced DBS check obtained and reviewed before any staff begin working?
  • Are checks made against the Adults' Barred List where applicable?
  • Is the applicant’s identity and right to work in the UK verified and documented?
  • Are qualifications, registrations, and previous training certificates checked for authenticity?
  • Are risk assessments carried out for staff with declared criminal records or concerning disclosures?
  • Is a structured induction programme in place and completed by all new staff before full duties begin?
  • Are new staff shadowed by experienced workers before delivering care independently?
  • Is mandatory training completed during or prior to induction, including safeguarding, moving and handling, and IPC?
  • Are staff competency assessments conducted during the onboarding process?
  • Is a probation period defined, monitored, and reviewed with formal sign-off?
  • Are onboarding checklists used to ensure all key documents and steps are completed?
  • Are employment contracts issued and signed before staff commence work?
  • Are staff provided with copies of key policies and procedures during onboarding?
  • Are job expectations and professional boundaries clearly explained during induction?
  • Is staff feedback on the recruitment and onboarding process collected and used to improve practice?
  • Are agency staff subject to the same verification checks as permanent staff (via agency or in-house)?
  • Are volunteers or unpaid workers included in the recruitment and onboarding policy and checks?
  • Are recruitment decisions made or signed off by a senior staff member or registered person?
  • Are onboarding records securely stored and available for inspection or audit?
  • Are diversity and inclusion principles reflected in recruitment advertising, processes, and decisions?
  • Is the onboarding process regularly reviewed to identify and close gaps in practice?
  • Are new staff evaluated on their understanding of resident rights, dignity, and personalised care?
  • Is staff turnover tracked and used to evaluate the effectiveness of recruitment and onboarding strategies?