Pest Control Audit - Care Homes

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  • Is there a pest control policy in place that outlines roles, responsibilities, and procedures for reporting and managing infestations?
  • Is a professional pest control contract in place with a licensed provider, covering routine monitoring and emergency response?
  • Are pest control visits scheduled regularly (e.g., monthly or quarterly), with records of findings and treatments completed?
  • Is there a central logbook or digital record of all pest control inspections, reports, and actions taken?
  • Are pest control records reviewed and signed off by a designated person (e.g., maintenance lead, home manager)?
  • Are staff aware of signs of pest activity (e.g., droppings, gnaw marks, sightings, foul odours) and how to report concerns?
  • Are reported pest sightings investigated immediately, and is a response from the pest control contractor prompt and documented?
  • Is the building's exterior maintained to prevent pest access (e.g., sealed bins, intact window screens, no structural gaps)?
  • Are refuse and waste management systems robust, with sealed containers, regular emptying, and clean storage areas?
  • Are kitchen and food storage areas kept clean, organised, and free from signs of pest infestation (e.g., rodent droppings, chewed packaging)?
  • Are dry goods stored off the floor, in sealed containers, and rotated to minimise pest attraction?
  • Is food spillage cleaned immediately in kitchens, dining areas, and staff rooms?
  • Are cleaning rotas in place for all communal and hidden areas (e.g., boiler rooms, loft spaces, under cupboards) that may attract pests?
  • Are external waste bins kept covered, stored away from windows and doors, and cleaned regularly?
  • Is vegetation around the building (e.g., hedges, trees) trimmed and managed to discourage nesting or rodent entry?
  • Are fly screens installed and maintained in kitchen and food preparation areas where required?
  • Is laundry stored and transported securely to avoid pest exposure, especially in cases of bedbug prevention?
  • Are maintenance and facilities staff informed of pest prevention protocols (e.g., sealing pipe gaps, ventilation cover checks)?
  • Are insect monitoring devices (e.g., UV fly units, sticky traps) in place and checked regularly where required?
  • Are reports of recurring pest activity investigated for root causes (e.g., drainage, broken vents, food access)?
  • Are pest control outcomes and follow-ups discussed in health & safety or governance meetings?
  • Are residents, staff, and visitors protected from exposure to any pest control chemicals or traps in use?
  • Is pest control information available to staff and residents, particularly where treatment might impact access or routine?
  • Are contractors' licenses and insurance up to date, and is their use of substances compliant with COSHH and public health guidance?
  • Are emergency pest control response times agreed and met when there is risk to hygiene or safety (e.g., rodents in kitchens)?
  • Is pest control included in the home’s infection prevention and control audits or environmental safety rounds?
  • Are pest-related incidents or infestations (e.g., bedbugs, rodents, cockroaches) reported appropriately and investigated thoroughly?
  • Are pest control procedures regularly reviewed and updated based on audit findings or changes in risk profile?
  • Is pest control compliance considered in CQC readiness and reflected in your home's quality improvement planning?