Outcome and Goal Achievement Audit - Domiciliary Care

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  • Are outcomes and personal goals clearly identified in each service user’s care plan?
  • Are goals set in partnership with the service user and/or their representative?
  • Do care plans reflect what matters most to the individual, beyond clinical or task-based needs?
  • Are goals specific, measurable, achievable, relevant, and time-bound (SMART)?
  • Are staff aware of and engaged with supporting each individual's personal outcomes?
  • Is there a system in place to monitor and record progress towards achieving each goal?
  • Are outcome reviews conducted regularly and updated in the care plan?
  • Is there evidence of service users achieving outcomes that promote independence or wellbeing?
  • Are outcomes related to community participation, hobbies, or relationships supported where appropriate?
  • Do outcome reviews include the service user's perspective on their own progress?
  • Are barriers to achieving outcomes identified and addressed with a clear action plan?
  • Are health-related outcomes (e.g., mobility, nutrition, mental health) actively monitored and supported?
  • Is assistive technology or equipment used where appropriate to support goal achievement?
  • Are staff trained in supporting outcomes through reablement, enablement, or strengths-based approaches?
  • Are service users encouraged to take positive risks in pursuit of their goals where safe to do so?
  • Are care strategies adapted when progress toward an outcome is not being made?
  • Do service users have access to advocacy or peer support to express and review their goals?
  • Is there evidence that the service reviews whether goals remain relevant and meaningful over time?
  • Are staff rewarded or recognised for supporting individuals to meet or exceed personal goals?
  • Is outcome achievement data collated and analysed for service-wide performance and improvement?
  • Are outstanding or innovative examples of goal achievement shared across the organisation?
  • Is feedback from service users used to evaluate the effectiveness of goal-setting processes?
  • Are quality of life measures or wellbeing assessments used as part of outcome evaluation?
  • Are examples of goal achievement included in service reviews, reports, or governance meetings?
  • Are outcome results used to adapt care delivery methods or allocate resources more effectively?
  • Is the impact of the service on people’s independence, social inclusion, and confidence monitored and reported?
  • Are relatives or carers involved in monitoring or supporting the achievement of agreed outcomes?
  • Do outcome-related activities promote equality, diversity, and cultural relevance for individuals?
  • Is the organisation proactive in identifying new opportunities to help individuals set and reach goals?
  • Is continuous improvement in outcomes and achievements a stated aim in the Quality Improvement Plan?