Innovation and Improvement Audit - Domiciliary Care

Q1 | Unanswered

Is there a culture that encourages innovation and continuous improvement across all staff levels?

Q2 | Unanswered

Are staff regularly asked for ideas to improve care quality, efficiency, or user experience?

Q3 | Unanswered

Is there a clear process to evaluate and implement suggestions from staff or service users?

Q4 | Unanswered

Are innovative practices or pilot projects tracked for effectiveness and impact?

Q5 | Unanswered

Is service user feedback used proactively to co-design or improve services?

Q6 | Unanswered

Are new technologies or digital tools trialled to enhance care planning, communication, or safety?

Q7 | Unanswered

Is there a register or log of service improvements, pilots, or change initiatives?

Q8 | Unanswered

Are changes to policy or practice based on evidence, research, or best practice standards?

Q9 | Unanswered

Are lessons learned from incidents or complaints translated into clear service improvements?

Q10 | Unanswered

Are service users involved in shaping or reviewing improvements and new ideas?

Q11 | Unanswered

Are staff empowered to lead small projects or tests of change in their areas?

Q12 | Unanswered

Are the impacts of changes measured (e.g., improved outcomes, reduced risk, user satisfaction)?

Q13 | Unanswered

Is a quality improvement plan (QIP) actively maintained and updated with progress tracking?

Q14 | Unanswered

Are examples of innovation shared across teams and celebrated as good practice?

Q15 | Unanswered

Are external best practices or sector innovations regularly reviewed and considered for adoption?

Q16 | Unanswered

Are partnerships developed with local health, care, or voluntary sector bodies to innovate collaboratively?

Q17 | Unanswered

Do audits or data analysis directly inform service development or corrective actions?

Q18 | Unanswered

Are quality improvement outcomes discussed in team meetings and governance forums?

Q19 | Unanswered

Are staff trained in quality improvement methods (e.g., PDSA cycles, root cause analysis)?

Q20 | Unanswered

Is there a non-punitive culture around mistakes that encourages learning and innovation?

Q21 | Unanswered

Are inspection or peer review findings used as springboards for strategic change?

Q22 | Unanswered

Are service changes inclusive and accessible, considering diverse needs and digital literacy?

Q23 | Unanswered

Is innovation visible in day-to-day care, such as personalised activity planning or assistive technology?

Q24 | Unanswered

Are barriers to improvement (e.g., time, systems, training) identified and addressed by leadership?

Q25 | Unanswered

Are managers supported to lead and evaluate improvement activities as part of their role?

Q26 | Unanswered

Is there funding or resourcing allocated to support innovation or pilot schemes?

Q27 | Unanswered

Are you able to demonstrate how improvements have directly enhanced care or staff experience?

Q28 | Unanswered

Are changes documented clearly and embedded into updated policies and procedures?

Q29 | Unanswered

Is continuous improvement a standing item in governance, team meetings, and appraisals?

Q30 | Unanswered

Are national initiatives (e.g., NHS innovation programmes, CQC pilot tools) considered and trialled where applicable?