Health and Safety Audit - Supported Living

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  • Is there a comprehensive health and safety policy specifically tailored to supported living environments?
  • Are individual premises risk assessed before service users move in and at regular intervals thereafter?
  • Are health and safety responsibilities clearly assigned between the provider, housing association, and tenants?
  • Are service users involved in discussions about their own health and safety needs and responsibilities?
  • Are staff trained to support tenants in managing their own safety while respecting their autonomy?
  • Is there a system in place to assess and respond to risks related to tenancy sustainability (e.g., hoarding, anti-social behaviour)?
  • Are fire risk assessments completed for each supported living setting and reviewed annually or when circumstances change?
  • Are smoke alarms, fire doors, extinguishers, and emergency lighting routinely checked and maintained?
  • Do staff and service users participate in regular fire drills and understand evacuation procedures?
  • Is there a clear policy on what constitutes a safe environment, including cleanliness, maintenance, and hazards?
  • Are staff trained to identify and manage hazards within shared and private areas (e.g., slippery floors, electrical safety)?
  • Is there a lone worker policy for staff visiting or working alone in supported living settings?
  • Do staff use check-in systems or buddy protocols during lone working?
  • Are there clear procedures for escalating concerns during visits, including when a tenant does not answer the door?
  • Are infection prevention and control measures appropriate for supported living (e.g., outbreaks, shared bathroom use)?
  • Are cleaning standards clearly defined for communal and private spaces, and are cleaning tasks appropriately allocated?
  • Are service users supported to manage personal hygiene and infection control where needed?
  • Are staff trained and equipped to support safe medication practices in line with assessed needs (e.g., prompting, administering)?
  • Are medication errors or near misses recorded and used for service improvement?
  • Is there an appropriate process for storing, checking, and disposing of medicines?
  • Are moving and handling risks assessed and are staff trained in using relevant equipment (hoists, transfer aids)?
  • Is equipment regularly inspected and maintained, and are service users supported in safe use of their own devices?
  • Are service users supported to safely use kitchen appliances, especially if they have cognitive impairments?
  • Is food safety assessed, and are staff trained in food hygiene if providing support with meal preparation?
  • Are there clear protocols for emergency response (falls, illness, injury, fire, evacuation)?
  • Do staff have access to emergency contact information and service continuity plans?
  • Are emergency plans tailored to individual needs, including PEEPs (personal emergency evacuation plans)?
  • Is there a safeguarding policy in place that addresses the specific risks of supported living (e.g., co-tenants, visitors)?
  • Are staff trained to identify signs of financial, emotional, and physical abuse or neglect?
  • Are safeguarding concerns promptly reported and tracked to resolution?
  • Are service users supported to understand their rights and to report concerns safely?
  • Do care plans include capacity assessments and consent documentation as required?
  • Is mental capacity regularly reviewed where relevant to risk decisions (e.g., refusing care, self-medication)?
  • Is there a policy on visitors and how risks associated with them are managed?
  • Are staff trained to handle challenging behaviour in a supported living context with respect and de-escalation skills?
  • Are incidents of aggression or violence recorded, analysed, and addressed with safeguarding and care planning?
  • Are there systems in place to support tenants with substance misuse or mental health risks?
  • Is there a plan for managing emergencies involving police or ambulance services?
  • Is data held securely and accessed appropriately, including on-site records and mobile staff devices?
  • Are staff trained in GDPR compliance and in handling information sensitively in a home environment?
  • Are tenancy rights respected, and is care delivered in a way that maintains independence and dignity?
  • Are environmental hazards such as mold, pest infestations, or structural damage promptly reported and addressed?
  • Are adaptations and assistive technology maintained in safe working condition?
  • Do health and safety audits include feedback from service users and relatives where appropriate?
  • Are there processes to audit staff adherence to safety protocols (e.g., PPE use, risk assessments)?
  • Are outcomes from audits and incidents reviewed and used to improve practices?
  • Are lessons learned from accidents and near misses shared with staff teams to inform safer practices?
  • Is workforce wellbeing and safety considered in rotas, supervision, and support mechanisms?
  • Do staff receive regular refresher training in health and safety and emergency procedures?
  • Are procedures in place to support staff following traumatic incidents (e.g., assaults, deaths in service)?
  • Is external contractor access managed safely (e.g., gas checks, maintenance personnel)?
  • Is the security of the building managed appropriately (e.g., access control, CCTV, visitor logs)?
  • Are financial safety concerns (e.g., exploitation, theft) assessed and managed appropriately?