CIW Quality of Care Review - Care Homes
Relevant CIW sources
Answered 0 / 16(0% complete)
Note: This is the "clipboard" version of the audit. Save as Draft keeps your changes here only. When the audit is complete and accurate, Save & Push to Calendar creates the final version for that month, where you can allocate tasks, upload evidence, and manage actions.
Audit workspace
Score
0%
N/A counts as Yes (full credit). Unanswered reduces the score until completed.
Breakdown
0 Yes •0 No •0 N/A •16 Unanswered
Answers Overview
Questions
0/16 answeredQ1 | Unanswered
Well-being: Do people receive care and support that reflects their individual needs, personal outcomes, choices, identity, language, culture and what matters to them?
Evidence to check
- • Sample care and support plans, including reviews and outcome records
- • Evidence of communication, cultural, language and accessibility needs being met
- • Feedback from people using the service and their representatives
Supporting NotesNo notes yet.Notes are stamped with your name, date and time.Photographic Evidence
Attach photos for any answer, including positive evidence.
Image filesCameraQ2 | Unanswered
Well-being: Is there evidence that people, and where appropriate their representatives, are meaningfully involved in planning, reviewing and improving the care and support they receive?
Evidence to check
- • Records of care-plan reviews, meetings, surveys or other engagement
- • Examples showing how feedback changed care or service delivery
Supporting NotesNo notes yet.Notes are stamped with your name, date and time.Photographic Evidence
Attach photos for any answer, including positive evidence.
Image filesCameraQ3 | Unanswered
Well-being: Do observations, feedback and records show that people are treated with dignity, respect and compassion, and are supported to maintain relationships and independence?
Evidence to check
- • Observation of everyday care and interactions
- • Feedback about dignity, respect, relationships and independence
- • Relevant care records and activity plans
Supporting NotesNo notes yet.Notes are stamped with your name, date and time.Photographic Evidence
Attach photos for any answer, including positive evidence.
Image filesCameraQ4 | Unanswered
Well-being: Are concerns, complaints and compliments listened to, responded to appropriately and used to improve outcomes for people?
Evidence to check
- • Complaints, compliments and concern records
- • Response times, outcomes and communication with the person
- • Evidence of learning and improvement actions
Supporting NotesNo notes yet.Notes are stamped with your name, date and time.Photographic Evidence
Attach photos for any answer, including positive evidence.
Image filesCameraQ5 | Unanswered
Care and support: Are needs assessed before or at admission, with care and support plans kept accurate, person-centred, reviewed and understood by staff?
Evidence to check
- • Pre-admission and assessment records
- • Sample care and support plans with review dates
- • Staff discussion or observation confirming plans are understood
Supporting NotesNo notes yet.Notes are stamped with your name, date and time.Photographic Evidence
Attach photos for any answer, including positive evidence.
Image filesCameraQ6 | Unanswered
Care and support: Do staff have the skills, knowledge and support needed to provide safe care, respond to changing needs and achieve people’s personal outcomes?
Evidence to check
- • Training, competency, induction and supervision records
- • Observation of care practice
- • Staff feedback and escalation examples
Supporting NotesNo notes yet.Notes are stamped with your name, date and time.Photographic Evidence
Attach photos for any answer, including positive evidence.
Image filesCameraQ7 | Unanswered
Care and support: Are risks identified, managed proportionately and reviewed in a way that protects people while supporting positive risk-taking and independence?
Evidence to check
- • Risk assessments and review records
- • Evidence of involvement by the person and relevant professionals
- • Examples of balanced risk management and outcomes
Supporting NotesNo notes yet.Notes are stamped with your name, date and time.Photographic Evidence
Attach photos for any answer, including positive evidence.
Image filesCameraQ8 | Unanswered
Care and support: Do records, observations and feedback demonstrate safe arrangements for medicines, health care, nutrition, hydration and access to relevant professionals?
Evidence to check
- • Sample MARs, health plans and referral/follow-up records
- • Nutrition and hydration records where relevant
- • Evidence of medicines governance and professional input
Supporting NotesNo notes yet.Notes are stamped with your name, date and time.Photographic Evidence
Attach photos for any answer, including positive evidence.
Image filesCameraQ9 | Unanswered
Environment: Is the home clean, safe, well maintained and accessible, with an environment that supports privacy, comfort, choice, independence and people’s assessed needs?
Evidence to check
- • Walkaround observations across bedrooms and communal areas
- • Maintenance, cleaning and accessibility records
- • Feedback from people using the service
Supporting NotesNo notes yet.Notes are stamped with your name, date and time.Photographic Evidence
Attach photos for any answer, including positive evidence.
Image filesCameraQ10 | Unanswered
Environment: Are equipment, premises, infection prevention arrangements and emergency procedures maintained, monitored and acted upon when concerns are identified?
Evidence to check
- • Equipment checks, servicing and maintenance records
- • Infection prevention audits and action plans
- • Emergency planning and drill records
Supporting NotesNo notes yet.Notes are stamped with your name, date and time.Photographic Evidence
Attach photos for any answer, including positive evidence.
Image filesCameraQ11 | Unanswered
Environment: Do people have suitable personal and communal spaces, including opportunities for meaningful activity, social connection and access to outdoor space where this is part of the service offer?
Evidence to check
- • Observation of spaces and activities
- • Activity, community and outdoor-access records where relevant
- • Feedback about choice and use of the environment
Supporting NotesNo notes yet.Notes are stamped with your name, date and time.Photographic Evidence
Attach photos for any answer, including positive evidence.
Image filesCameraQ12 | Unanswered
Leadership and management: Does the service operate in line with its statement of purpose, with clear governance, accountability and oversight by the provider, responsible individual and manager?
Evidence to check
- • Current statement of purpose
- • Governance meeting, responsible individual visit and management oversight records
- • Evidence that practice matches the statement of purpose
Supporting NotesNo notes yet.Notes are stamped with your name, date and time.Photographic Evidence
Attach photos for any answer, including positive evidence.
Image filesCameraQ13 | Unanswered
Leadership and management: Are staffing levels, deployment, recruitment, induction, supervision and training monitored so that people’s needs can be met consistently and safely?
Evidence to check
- • Staffing rota, dependency/needs assessment and deployment evidence
- • Recruitment, induction, supervision and training records
- • Feedback from people using the service and staff
Supporting NotesNo notes yet.Notes are stamped with your name, date and time.Photographic Evidence
Attach photos for any answer, including positive evidence.
Image filesCameraQ14 | Unanswered
Leadership and management: Are incidents, safeguarding concerns, accidents, feedback, audits and quality information analysed for learning, with actions followed through and checked for impact?
Evidence to check
- • Incident, safeguarding, accident and audit records
- • Trend analysis, action plans and completed follow-up checks
- • Evidence of shared learning
Supporting NotesNo notes yet.Notes are stamped with your name, date and time.Photographic Evidence
Attach photos for any answer, including positive evidence.
Image filesCameraQ15 | Unanswered
Leadership and management: Is the quality of care review used as a continuous improvement process alongside responsible individual visits, the statement of purpose and the annual return?
Evidence to check
- • Current quality of care review report
- • Responsible individual visit records
- • Annual return preparation and statement-of-purpose review evidence
Supporting NotesNo notes yet.Notes are stamped with your name, date and time.Photographic Evidence
Attach photos for any answer, including positive evidence.
Image filesCameraQ16 | Unanswered
Leadership and management: Can the service evidence improvements made since the previous review and explain how those changes have improved people’s well-being, care or experience?
Evidence to check
- • Previous quality review actions and impact checks
- • Examples of improvements with evidence of outcomes for people
- • Feedback confirming whether improvements have been sustained
Supporting NotesNo notes yet.Notes are stamped with your name, date and time.Photographic Evidence
Attach photos for any answer, including positive evidence.
Image filesCamera
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