Equality, Diversity and Human Rights Audit – Care Homes
Answered 0 / 32(0% complete)
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Audit workspace
Score
0%
N/A counts as Yes (full credit). Unanswered reduces the score until completed.
Breakdown
0 Yes •0 No •0 N/A •32 Unanswered
Answers Overview
Questions
0/32 answeredQ1 | Unanswered
Policy and responsibilities: Does the home have current equality and human rights policies, with named leads and clear arrangements for putting them into everyday practice?
Evidence to check
- • Current equality and human rights policies with review dates and named responsibilities
- • Examples of policy requirements translated into everyday care procedures
Supporting NotesNo notes yet.Notes are stamped with your name, date and time.Photographic Evidence
Attach photos for any answer, including positive evidence.
Image filesCameraQ2 | Unanswered
Legal awareness: Do leaders understand the equality, human rights and mental capacity duties applicable to the service and obtain advice where obligations or competing rights are unclear?
Evidence to check
- • Leadership training and reviews of duties applicable to the service
- • Recorded advice and decisions on complex equality or rights issues
Supporting NotesNo notes yet.Notes are stamped with your name, date and time.Photographic Evidence
Attach photos for any answer, including positive evidence.
Image filesCameraQ3 | Unanswered
Fair access: Are enquiries, admissions and decisions about continuing care based on assessed needs and service capability, with reasons recorded and discriminatory assumptions challenged?
Evidence to check
- • Sample enquiry, admission and discharge decisions with recorded reasons
- • Evidence that adjustments and alternatives were considered before declining or ending care
Supporting NotesNo notes yet.Notes are stamped with your name, date and time.Photographic Evidence
Attach photos for any answer, including positive evidence.
Image filesCameraQ4 | Unanswered
Individual identity: Are residents invited to share what matters to them about their identity, background and preferences without pressure, assumptions or unnecessary disclosure?
Evidence to check
- • Individual assessments recording residents' chosen identity and background information
- • Resident feedback and records showing preferences are respected without forced disclosure
Supporting NotesNo notes yet.Notes are stamped with your name, date and time.Photographic Evidence
Attach photos for any answer, including positive evidence.
Image filesCameraQ5 | Unanswered
Personalised care: Do care plans translate each resident's cultural, religious, communication and other individual needs into practical support that is reviewed with them?
Evidence to check
- • Care plans specifying practical support for individual needs and preferences
- • Review records and observations showing that planned support is delivered
Supporting NotesNo notes yet.Notes are stamped with your name, date and time.Photographic Evidence
Attach photos for any answer, including positive evidence.
Image filesCameraQ6 | Unanswered
Protected characteristics: Do staff recognise and challenge discrimination relating to protected characteristics, including where a resident experiences several overlapping disadvantages?
Evidence to check
- • Staff training covering protected characteristics and overlapping barriers
- • Examples of discriminatory assumptions or unequal treatment being identified and addressed
Supporting NotesNo notes yet.Notes are stamped with your name, date and time.Photographic Evidence
Attach photos for any answer, including positive evidence.
Image filesCameraQ7 | Unanswered
Reasonable adjustments: Are disability-related barriers anticipated and reasonable adjustments identified, implemented and reviewed, without waiting for residents to repeatedly request support?
Evidence to check
- • Accessibility assessments and individual reasonable adjustment plans
- • Implementation records and resident feedback on whether adjustments remove barriers
Supporting NotesNo notes yet.Notes are stamped with your name, date and time.Photographic Evidence
Attach photos for any answer, including positive evidence.
Image filesCameraQ8 | Unanswered
Physical access: Can residents access accommodation, shared facilities and outdoor areas with suitable equipment and support, with remaining barriers assessed and addressed?
Evidence to check
- • Accessibility checks covering bedrooms, communal facilities and outdoor routes
- • Completed adaptations, equipment provision and action plans for remaining barriers
Supporting NotesNo notes yet.Notes are stamped with your name, date and time.Photographic Evidence
Attach photos for any answer, including positive evidence.
Image filesCameraQ9 | Unanswered
Accessible information: Are information, agreements and feedback routes available in formats residents can understand, with communication aids, interpreters or other support where needed?
Evidence to check
- • Accessible documents and communication support arrangements
- • Examples of residents understanding information with appropriate support
Supporting NotesNo notes yet.Notes are stamped with your name, date and time.Photographic Evidence
Attach photos for any answer, including positive evidence.
Image filesCameraQ10 | Unanswered
Welsh language: Are Welsh language preferences identified and actively supported, with practical arrangements to communicate and provide care in the resident's preferred language?
Evidence to check
- • Recorded language preferences and arrangements supporting Welsh communication
- • Care observations and resident feedback about language needs being met
Supporting NotesNo notes yet.Notes are stamped with your name, date and time.Photographic Evidence
Attach photos for any answer, including positive evidence.
Image filesCameraQ11 | Unanswered
Religion and belief: Are residents supported to practise their religion or beliefs, or choose not to participate, including access to worship, observance and spiritual support?
Evidence to check
- • Recorded beliefs and preferences about observance or non-participation
- • Evidence of access to chosen worship, spiritual support and religious practices
Supporting NotesNo notes yet.Notes are stamped with your name, date and time.Photographic Evidence
Attach photos for any answer, including positive evidence.
Image filesCameraQ12 | Unanswered
Food and cultural needs: Are dietary choices, cultural practices and religious requirements accommodated appropriately, with alternatives discussed with the resident where needs conflict?
Evidence to check
- • Menu and care records addressing cultural, religious and individual dietary needs
- • Resident consultation and examples of suitable alternatives provided
Supporting NotesNo notes yet.Notes are stamped with your name, date and time.Photographic Evidence
Attach photos for any answer, including positive evidence.
Image filesCameraQ13 | Unanswered
Identity and respectful language: Do staff use residents' preferred names and forms of address and support expression of identity, appearance and dress respectfully?
Evidence to check
- • Recorded preferred names, forms of address and personal presentation choices
- • Observed staff interactions and resident feedback about respectful treatment
Supporting NotesNo notes yet.Notes are stamped with your name, date and time.Photographic Evidence
Attach photos for any answer, including positive evidence.
Image filesCameraQ14 | Unanswered
Relationships and sexuality: Are residents' chosen relationships, sexual orientation and needs for intimacy respected, with privacy, consent and safeguarding considered individually?
Evidence to check
- • Care records reflecting chosen relationships and support needs where relevant
- • Individual decisions showing privacy, consent and safeguarding considered without assumptions
Supporting NotesNo notes yet.Notes are stamped with your name, date and time.Photographic Evidence
Attach photos for any answer, including positive evidence.
Image filesCameraQ15 | Unanswered
Privacy in personal care: Is personal care delivered with dignity, appropriate covering, private spaces and respect for preferences about who provides intimate support?
Evidence to check
- • Personal care observations and documented preferences for intimate support
- • Resident feedback and records of how privacy or staffing concerns were resolved
Supporting NotesNo notes yet.Notes are stamped with your name, date and time.Photographic Evidence
Attach photos for any answer, including positive evidence.
Image filesCameraQ16 | Unanswered
Private life and belongings: Are residents' rooms, correspondence, possessions and personal information respected, with entry, handling or disclosure justified and agreed where appropriate?
Evidence to check
- • Privacy procedures and individual preferences for rooms, possessions and correspondence
- • Examples of consent or lawful justification for handling belongings or sharing information
Supporting NotesNo notes yet.Notes are stamped with your name, date and time.Photographic Evidence
Attach photos for any answer, including positive evidence.
Image filesCameraQ17 | Unanswered
Choice and autonomy: Are residents supported to make everyday choices about routines, activities and care, including informed choices that involve reasonable risk?
Evidence to check
- • Care plans and daily records demonstrating individual choices and supported decision-making
- • Risk discussions showing how residents' wishes shaped agreed support
Supporting NotesNo notes yet.Notes are stamped with your name, date and time.Photographic Evidence
Attach photos for any answer, including positive evidence.
Image filesCameraQ18 | Unanswered
Consent and refusal: Is valid consent sought for care and treatment, with refusals respected and explored and any action without consent lawfully justified and recorded?
Evidence to check
- • Sample consent and refusal records linked to specific care decisions
- • Documentation of support offered and lawful justification where care proceeded without consent
Supporting NotesNo notes yet.Notes are stamped with your name, date and time.Photographic Evidence
Attach photos for any answer, including positive evidence.
Image filesCameraQ19 | Unanswered
Mental capacity: Are capacity concerns assessed for the specific decision and time after appropriate support, without assuming incapacity because of age, diagnosis or communication difficulties?
Evidence to check
- • Decision-specific capacity assessments documenting communication support
- • Reviews showing assessments are revisited when decisions or circumstances change
Supporting NotesNo notes yet.Notes are stamped with your name, date and time.Photographic Evidence
Attach photos for any answer, including positive evidence.
Image filesCameraQ20 | Unanswered
Best interests and advocacy: Where a resident lacks capacity, are decisions made through the required best-interests process, with wishes, lawful representative authority and advocacy considered?
Evidence to check
- • Best-interests decision records considering wishes, alternatives and relevant consultees
- • Representative authority checks and advocacy referrals where required
Supporting NotesNo notes yet.Notes are stamped with your name, date and time.Photographic Evidence
Attach photos for any answer, including positive evidence.
Image filesCameraQ21 | Unanswered
Restrictions and liberty: Are restrictions individually assessed, necessary and proportionate, with required legal authorisation, regular review and support to challenge decisions?
Evidence to check
- • Individual restriction records and required deprivation of liberty authorisations
- • Review dates, less restrictive alternatives and information about challenge or advocacy
Supporting NotesNo notes yet.Notes are stamped with your name, date and time.Photographic Evidence
Attach photos for any answer, including positive evidence.
Image filesCameraQ22 | Unanswered
Least restrictive practice: Are restraint and other restrictive interventions used only when justified, with alternatives considered, trained staff and records of review and impact on the resident?
Evidence to check
- • Restrictive intervention records documenting justification, alternatives and staff competence
- • Post-incident reviews assessing harm, resident experience and opportunities to reduce restriction
Supporting NotesNo notes yet.Notes are stamped with your name, date and time.Photographic Evidence
Attach photos for any answer, including positive evidence.
Image filesCameraQ23 | Unanswered
Family and community life: Does the home support chosen family contact, friendships and community participation, with any limits individually justified and reviewed?
Evidence to check
- • Individual contact and community participation plans reflecting resident choices
- • Recorded reasons and reviews for any visiting or participation limits
Supporting NotesNo notes yet.Notes are stamped with your name, date and time.Photographic Evidence
Attach photos for any answer, including positive evidence.
Image filesCameraQ24 | Unanswered
Equal participation: Are activities and resident forums adapted so that disability, language, identity or other barriers do not unnecessarily exclude residents?
Evidence to check
- • Activity and engagement plans showing adaptations and inclusive options
- • Participation reviews and resident feedback identifying and addressing exclusion
Supporting NotesNo notes yet.Notes are stamped with your name, date and time.Photographic Evidence
Attach photos for any answer, including positive evidence.
Image filesCameraQ25 | Unanswered
Fair healthcare access: Are residents supported to access healthcare and specialist services according to need, with barriers and discriminatory assumptions challenged and escalated?
Evidence to check
- • Referral and appointment records with communication or access adjustments
- • Escalation records where residents experienced unequal access or inappropriate assumptions
Supporting NotesNo notes yet.Notes are stamped with your name, date and time.Photographic Evidence
Attach photos for any answer, including positive evidence.
Image filesCameraQ26 | Unanswered
Protection from degrading treatment: Are neglect, humiliation, abusive language and discriminatory conduct recognised and addressed promptly, including conduct by staff, visitors or other residents?
Evidence to check
- • Incident and safeguarding records documenting protective responses to degrading or discriminatory conduct
- • Resident feedback and observations of respectful care with follow-up of concerns
Supporting NotesNo notes yet.Notes are stamped with your name, date and time.Photographic Evidence
Attach photos for any answer, including positive evidence.
Image filesCameraQ27 | Unanswered
Accessible complaints: Can residents raise equality or rights concerns through accessible complaints and advocacy routes without retaliation, with outcomes explained in a suitable format?
Evidence to check
- • Accessible complaints information and independent support arrangements
- • Complaint outcomes and resident feedback confirming concerns can be raised safely
Supporting NotesNo notes yet.Notes are stamped with your name, date and time.Photographic Evidence
Attach photos for any answer, including positive evidence.
Image filesCameraQ28 | Unanswered
Staff competence: Do induction, refresher learning and supervision help staff apply equality and human rights principles to real care decisions and challenge poor practice?
Evidence to check
- • Training and supervision records using practical equality and rights scenarios
- • Competency observations and examples of staff challenging discriminatory practice
Supporting NotesNo notes yet.Notes are stamped with your name, date and time.Photographic Evidence
Attach photos for any answer, including positive evidence.
Image filesCameraQ29 | Unanswered
Workforce fairness: Are recruitment, development and workplace arrangements fair, with reasonable adjustments and effective responses to staff discrimination, harassment or victimisation?
Evidence to check
- • Recruitment and development records with workplace adjustment arrangements
- • Staff concern records and evidence of action on discrimination, harassment or victimisation
Supporting NotesNo notes yet.Notes are stamped with your name, date and time.Photographic Evidence
Attach photos for any answer, including positive evidence.
Image filesCameraQ30 | Unanswered
Review of unequal outcomes: Does the home review feedback, incidents and service outcomes for patterns of unequal treatment, using proportionate information collection that protects privacy?
Evidence to check
- • Anonymised or proportionate reviews of feedback, incidents and outcome differences
- • Privacy safeguards and actions addressing identified inequalities
Supporting NotesNo notes yet.Notes are stamped with your name, date and time.Photographic Evidence
Attach photos for any answer, including positive evidence.
Image filesCameraQ31 | Unanswered
Improvement actions: Are equality and rights concerns translated into actions with named owners and deadlines, with residents involved appropriately and effectiveness checked?
Evidence to check
- • Action plans linking identified concerns to owners, deadlines and resident involvement
- • Follow-up evidence showing whether actions improved residents' experience
Supporting NotesNo notes yet.Notes are stamped with your name, date and time.Photographic Evidence
Attach photos for any answer, including positive evidence.
Image filesCameraQ32 | Unanswered
Leadership assurance: Do leaders and the responsible individual review equality and human rights practice in quality oversight, including the effects of policy or service changes on residents?
Evidence to check
- • Leadership and responsible individual reports reviewing equality and rights practice
- • Quality reviews and change assessments showing barriers and rights impacts addressed
Supporting NotesNo notes yet.Notes are stamped with your name, date and time.Photographic Evidence
Attach photos for any answer, including positive evidence.
Image filesCamera
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