Resident Experience, Participation and Involvement Audit - Care Homes
Relevant Care Inspectorate Scotland sources
Answered 0 / 20(0% complete)
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Audit workspace
Score
0%
N/A counts as Yes (full credit). Unanswered reduces the score until completed.
Breakdown
0 Yes •0 No •0 N/A •20 Unanswered
Answers Overview
Questions
0/20 answeredQ1 | Unanswered
Does the service have clear, effective arrangements for people to influence their own support and how the care home is run?
Evidence to check
- • Participation policy
- • Service-development records
- • People's feedback
Supporting NotesNo notes yet.Notes are stamped with your name, date and time.Photographic Evidence
Attach photos for any answer, including positive evidence.
Image filesCameraQ2 | Unanswered
Are people supported to make everyday choices about their routines, care, meals, activities, visitors, privacy and the support they receive?
Evidence to check
- • Observation
- • Personal plans
- • People's feedback
Supporting NotesNo notes yet.Notes are stamped with your name, date and time.Photographic Evidence
Attach photos for any answer, including positive evidence.
Image filesCameraQ3 | Unanswered
Are people involved in creating, reviewing and changing their personal plans, risk assessments and outcomes in ways they understand?
Evidence to check
- • Personal-plan reviews
- • Accessible information
- • Involvement records
Supporting NotesNo notes yet.Notes are stamped with your name, date and time.Photographic Evidence
Attach photos for any answer, including positive evidence.
Image filesCameraQ4 | Unanswered
Are people given accessible, varied and regular opportunities to share views through conversations, meetings, surveys, advocacy or other methods they prefer?
Evidence to check
- • Meeting notes
- • Accessible surveys
- • Advocacy records
Supporting NotesNo notes yet.Notes are stamped with your name, date and time.Photographic Evidence
Attach photos for any answer, including positive evidence.
Image filesCameraQ5 | Unanswered
Are people told what has changed as a result of their feedback, concerns, compliments or suggestions in a way that is meaningful to them?
Evidence to check
- • You said, we did actions
- • Feedback updates
- • Meeting notes
Supporting NotesNo notes yet.Notes are stamped with your name, date and time.Photographic Evidence
Attach photos for any answer, including positive evidence.
Image filesCameraQ6 | Unanswered
Are people supported to understand their rights, care arrangements, costs, choices, complaints process and how to access independent advocacy?
Evidence to check
- • Resident information
- • Advocacy information
- • People's feedback
Supporting NotesNo notes yet.Notes are stamped with your name, date and time.Photographic Evidence
Attach photos for any answer, including positive evidence.
Image filesCameraQ7 | Unanswered
Do people know how to raise a concern or complaint and feel confident they will be listened to without negative consequences?
Evidence to check
- • Complaints information
- • People's interviews
- • Concern records
Supporting NotesNo notes yet.Notes are stamped with your name, date and time.Photographic Evidence
Attach photos for any answer, including positive evidence.
Image filesCameraQ8 | Unanswered
Are informal concerns, repeated dissatisfaction and compliments captured alongside formal complaints to identify experience and quality themes?
Evidence to check
- • Concern and compliment log
- • Trend analysis
- • Improvement actions
Supporting NotesNo notes yet.Notes are stamped with your name, date and time.Photographic Evidence
Attach photos for any answer, including positive evidence.
Image filesCameraQ9 | Unanswered
Are concerns and complaints acknowledged, investigated and responded to compassionately, fairly and within clear timescales?
Evidence to check
- • Complaint files
- • Response letters
- • People's feedback
Supporting NotesNo notes yet.Notes are stamped with your name, date and time.Photographic Evidence
Attach photos for any answer, including positive evidence.
Image filesCameraQ10 | Unanswered
Are people supported to take part in house meetings, service planning, recruitment, activities, menus, environment changes and improvement work where they wish?
Evidence to check
- • Meeting records
- • Co-production evidence
- • Recruitment or planning records
Supporting NotesNo notes yet.Notes are stamped with your name, date and time.Photographic Evidence
Attach photos for any answer, including positive evidence.
Image filesCameraQ11 | Unanswered
Are people who need additional support to communicate, including people with dementia, sensory loss, learning disability or limited confidence, enabled to participate fully?
Evidence to check
- • Communication plans
- • Advocacy records
- • Accessible participation evidence
Supporting NotesNo notes yet.Notes are stamped with your name, date and time.Photographic Evidence
Attach photos for any answer, including positive evidence.
Image filesCameraQ12 | Unanswered
Are families, friends, advocates and representatives invited to contribute where the person wants this, while the person's rights, privacy and choices remain central?
Evidence to check
- • Consent records
- • Family or advocate feedback
- • Planning notes
Supporting NotesNo notes yet.Notes are stamped with your name, date and time.Photographic Evidence
Attach photos for any answer, including positive evidence.
Image filesCameraQ13 | Unanswered
Do staff use observation, life history, behaviour, communication cues and advocacy to understand the experience of people who cannot easily express their views?
Evidence to check
- • Observation records
- • Life-history information
- • Advocacy evidence
Supporting NotesNo notes yet.Notes are stamped with your name, date and time.Photographic Evidence
Attach photos for any answer, including positive evidence.
Image filesCameraQ14 | Unanswered
Are people asked about whether they feel safe, respected, listened to, included and able to maintain relationships and independence?
Evidence to check
- • Resident feedback
- • Observation
- • Survey results
Supporting NotesNo notes yet.Notes are stamped with your name, date and time.Photographic Evidence
Attach photos for any answer, including positive evidence.
Image filesCameraQ15 | Unanswered
Are people involved in decisions about safety and risk in ways that support informed choice, independence and positive risk-taking?
Evidence to check
- • Risk enablement plans
- • Decision records
- • People's feedback
Supporting NotesNo notes yet.Notes are stamped with your name, date and time.Photographic Evidence
Attach photos for any answer, including positive evidence.
Image filesCameraQ16 | Unanswered
Are staff trained and supported to listen actively, communicate respectfully, respond to feedback and involve people in decisions?
Evidence to check
- • Training and supervision
- • Practice observation
- • Staff interviews
Supporting NotesNo notes yet.Notes are stamped with your name, date and time.Photographic Evidence
Attach photos for any answer, including positive evidence.
Image filesCameraQ17 | Unanswered
Are survey, meeting, complaint, advocacy and feedback findings analysed for patterns, including the experience of people who may be less heard?
Evidence to check
- • Feedback analysis
- • Equality review
- • Governance reports
Supporting NotesNo notes yet.Notes are stamped with your name, date and time.Photographic Evidence
Attach photos for any answer, including positive evidence.
Image filesCameraQ18 | Unanswered
Do action plans from feedback have clear owners, timescales and follow-up showing whether changes improved people's experience?
Evidence to check
- • Action plans
- • Outcome reviews
- • Feedback updates
Supporting NotesNo notes yet.Notes are stamped with your name, date and time.Photographic Evidence
Attach photos for any answer, including positive evidence.
Image filesCameraQ19 | Unanswered
Do leaders review lived-experience evidence directly with people and use it to challenge practice, priorities and service development?
Evidence to check
- • Leadership walkarounds
- • Meeting notes
- • Service-improvement records
Supporting NotesNo notes yet.Notes are stamped with your name, date and time.Photographic Evidence
Attach photos for any answer, including positive evidence.
Image filesCameraQ20 | Unanswered
Can the service demonstrate that people have meaningful influence and experience person-led, responsive and continuously improving care?
Evidence to check
- • Lived-experience evidence
- • Outcome measures
- • Provider assurance
Supporting NotesNo notes yet.Notes are stamped with your name, date and time.Photographic Evidence
Attach photos for any answer, including positive evidence.
Image filesCamera
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