Care Home Surveys
Use separate surveys for residents, relatives and staff to build a complete picture of life in your care home.
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Each survey uses the same satisfaction options so you can compare results across groups: Very satisfied · Satisfied · Neither satisfied nor dissatisfied · Dissatisfied · Very dissatisfied · Not applicable / Don’t know.
Resident Satisfaction – Residential Care
Audience: Residents living in residential care (non-nursing).
Explore views on personal care, activities, mealtimes, privacy, staff attitude and feeling at home.
Subscribe to generate a link and collect responses.
Resident Satisfaction – Nursing Care
Audience: Residents receiving nursing care.
Cover clinical care, pain management, communication with nurses and overall safety and wellbeing.
Subscribe to generate a link and collect responses.
Relatives/Visitors Satisfaction Survey
Audience: Relatives, friends and regular visitors.
Gather feedback on communication, visiting experience, confidence in care and involvement in decisions.
Subscribe to generate a link and collect responses.
Staff Member Satisfaction Survey
Audience: Care, nursing and support staff.
Monitor morale, staffing levels, training, supervision and whether staff would recommend the home as a place to work.
Subscribe to generate a link and collect responses.
Next step: choose a survey type and create a unique link. You can then share that link with service users, relatives or staff. Use My surveys to keep track of responses over time.