Online Satisfaction Surveys

Choose your service type to browse survey templates. You can view the templates freely — you’ll only need to subscribe when you try to create a survey link.

Choose your service type

Each service can send separate surveys to service users, relatives and staff. Responses use standard satisfaction options so you can easily compare results across your organisation.

Care Homes

Send satisfaction surveys to residents, relatives and staff.

Standard satisfaction options:

Very satisfied · Satisfied · Neither satisfied nor dissatisfied · Dissatisfied · Very dissatisfied · Not applicable / Don’t know

Domiciliary Care

Gather feedback from people you support at home, their families and your team.

Standard satisfaction options:

Very satisfied · Satisfied · Neither satisfied nor dissatisfied · Dissatisfied · Very dissatisfied · Not applicable / Don’t know

Supported Living

Capture what people think about their support, their home and their staff.

Standard satisfaction options:

Very satisfied · Satisfied · Neither satisfied nor dissatisfied · Dissatisfied · Very dissatisfied · Not applicable / Don’t know

After choosing your service type, you’ll see the survey templates (Service User, Relative, Staff). You can browse freely. When you click a template to generate a shareable link, we’ll check your subscription and prompt you to subscribe if needed.