Send digitally
Supported living survey software built for practical feedback collection
Supported Living Surveys for People Supported, Families and Staff
Care Audit Pro helps supported living providers collect meaningful feedback from people supported, relatives, and staff using simple digital surveys. Create a survey link in minutes, share it by link or QR code, compare results across groups, and build a clearer picture of the quality of your service.
Built for supported living providers who want a practical way to collect feedback, monitor satisfaction, and support continuous improvement.
People supported feedback
Collect structured feedback on choice, independence, dignity, communication, and daily support experience.
Family feedback
Use supported living family survey links to understand confidence, communication, and reassurance.
Staff feedback
Run a supported living staff survey to monitor morale, support, supervision, and team culture.
Link and QR code sharing
Create survey links in minutes and share them digitally for easier response collection.
Separate the right voices
Clearer audience targeting
Keep results comparable
Consistent scoring
Link and QR code ready
Simple sharing
The problem
Still collecting supported living feedback through paper forms or informal conversations?
Feedback is one of the clearest ways to understand how your supported living service is experienced, but collecting it consistently is often difficult. Paper forms get ignored, comments are gathered informally, and it becomes hard to review views properly across different people and services.
Without a structured survey process, it is harder to understand whether people feel listened to, respected, safe, and supported to live as independently as possible. It also becomes harder to know whether relatives feel reassured and whether staff feel supported to deliver good-quality care.
Care Audit Pro gives you a simpler way to run supported living satisfaction surveys and collect feedback from the people who know your service best.
What improves immediately
Create digital surveys in minutes
Share surveys by link or QR code
Collect feedback from different audiences separately
Compare results more clearly
Use feedback to support quality improvement
Why surveys matter
What supported living providers need from a survey system
As a supported living provider, you need more than occasional comments or complaints. You need a structured way to gather views, spot patterns, and understand where improvements may be needed.
Supported living surveys help you see the service from different perspectives. People supported can share their experience of choice, independence, staff support, communication, dignity, and daily life. Relatives can comment on confidence in support, communication, responsiveness, and whether they feel involved when appropriate. Staff can highlight morale, training, supervision, team culture, and whether they would recommend the organisation as a place to work.
When those views are captured consistently, you get a much clearer picture of service quality.
People supported insight
Understand how people feel about choice, control, independence, staff attitude, communication, safety, and support with daily living.
Family and relative confidence
Gather feedback on communication, responsiveness, confidence in support, and involvement where relevant.
Staff perspective
Monitor morale, support, training, supervision, and the day-to-day experience of working in supported living.
Better visibility
Bring feedback together to build a fuller picture of life across your supported living services.
Supported living survey software
A simple digital survey system built for supported living
Care Audit Pro gives you a practical way to create and manage supported living surveys without unnecessary complexity. Choose a survey template, generate a unique link and QR code, then share it with the right audience.
Because people supported, relatives, and staff surveys are kept separate, you can collect more relevant feedback while still comparing satisfaction levels across groups using the same response scale.
Pre-built supported living survey templates
Separate surveys for people supported, relatives, and staff
Unique survey links and QR codes
Standard satisfaction options across all survey types
Clear response tracking in one place
A simple way to support service improvement
Supported living feedback software
Built for simple survey sharing
Distribution
Link and QR code
Audience
People supported to staff
Scoring
Consistent scale
Tracking
My Surveys
Survey templates for different supported living audiences
Survey templates for different supported living audiences
Supported living providers need feedback from different people for different reasons. That is why Care Audit Pro includes separate survey templates designed for the groups most closely connected to your service.
People Supported Satisfaction Survey
Audience: People receiving support in supported living services.
Explore feedback on choice and control, independence, dignity, respect, communication, feeling safe, support from staff, and overall satisfaction with the service.
Relatives and Family Satisfaction Survey
Audience: Relatives, family members, advocates, and informal representatives.
Gather views on communication from the provider, responsiveness to concerns, confidence in support, involvement where relevant, and overall reassurance.
Staff Member Satisfaction Survey
Audience: Support workers, senior staff, team leaders, and other employees.
Monitor morale, staffing, training, supervision, communication, team culture, and whether staff would recommend the organisation as a place to work.
Separate supported living survey templates help you collect more relevant feedback while building a broader view of service quality across your organisation.
How it works
How Supported Living Surveys work
Step 1
Choose a survey template
Select the right survey for people supported, relatives and families, or staff.
Step 2
Create your survey link
Generate a unique link and QR code that can be shared quickly and easily.
Step 3
Collect responses
Invite people to respond using the standard satisfaction scale so results remain consistent and comparable.
Step 4
Review your surveys
Use My Surveys to see the links you have created and how many responses each has received.
Why providers use digital satisfaction surveys
Why supported living providers use digital satisfaction surveys
Send digitally
Faster to distribute
Send surveys digitally instead of printing forms and collecting them manually.
Separate the right voices
Clearer audience targeting
Use separate surveys for people supported, relatives, and staff rather than forcing everyone into one generic questionnaire.
Keep results comparable
Consistent scoring
Use the same satisfaction options across survey types so results are easier to compare.
Link and QR code ready
Simple sharing
Generate a survey link and QR code so responses are easier to collect.
Track everything in one place
Better feedback visibility
See all created surveys and response counts in one place.
Turn feedback into action
Supports improvement
Turn feedback into a clearer understanding of what is working well and what needs attention.
Quality improvement
Use supported living surveys to support quality improvement
Feedback should not be scattered across notes, conversations, and occasional comments. It should help you understand the lived experience of people supported, the confidence of families, and the reality of staff experience.
A structured supported living survey process helps you gather useful feedback, identify recurring themes, and show that your service listens, learns, and responds. It gives you a more reliable way to monitor satisfaction and support improvement across the service.
In supported living, this matters even more because quality is closely linked to choice, dignity, independence, inclusion, and person-centred support.
Built for busy supported living teams
Built for busy supported living teams
You do not need a complicated survey platform.
You need a simple way to create surveys, collect responses, and review feedback across the people connected to your service.
Care Audit Pro makes this easier by giving supported living providers ready-to-use templates, consistent response options, shareable links, QR codes, and one place to track active surveys.
Get a clearer picture of your supported living service
Use digital supported living surveys to understand the experience of people supported, family confidence, and staff satisfaction more clearly.
Frequently asked questions
What are supported living surveys?
Supported living surveys are structured questionnaires used to collect feedback from people supported, relatives, families, advocates, and staff about their experience of the service.
Why should we use separate surveys for people supported, relatives, and staff?
Each group sees the service from a different perspective. Separate surveys help you collect more relevant feedback while still comparing results across groups using a consistent satisfaction scale.
What can supported living satisfaction surveys help us measure?
They can help you review choice, independence, dignity, communication, feeling safe, staff support, family confidence, staff morale, training, supervision, and overall satisfaction.
How are the surveys shared?
You create a unique survey link and QR code, then share them with the relevant audience.
Can I track my surveys?
Yes. You can use My Surveys to see the survey links you have created and how many responses each has received.
Are these surveys suitable for quality improvement?
Yes. Digital supported living surveys help you gather structured feedback, identify patterns, and use those insights to support service improvement.
Can these surveys support evidence gathering?
Yes. They can help show that your service actively seeks feedback from people supported, families, and staff and uses those views to review and improve quality.
Ready to start collecting supported living feedback more effectively?