Privacy Policy

Last updated: May 6, 2025

This Privacy Policy explains how Agency Care Staff Ltd, trading as Care Audit Pro ("we", "us", or "our"), collects, uses, and protects your personal data when you use our website and digital tools at www.careauditpro.co.uk.

1. Information We Collect

We may collect personal information such as your name, email address, job title, and organisation when you:

  • Create an account or log in
  • Use our care audit tools
  • Fill in forms or communicate with us

2. How We Use Your Information

We may use your data to:

  • Provide access to our tools and features
  • Respond to your support queries
  • Improve and personalise the user experience
  • Monitor usage for security and performance
  • Send updates or important notices

3. Legal Basis for Processing

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) based on your consent, contract performance, or legitimate interests.

4. Sharing Your Information

We do not sell your personal data. We may share it with trusted third-party service providers who assist us in delivering our services (e.g. hosting, authentication), and only to the extent necessary.

5. Data Retention

We will retain your data only as long as necessary for the purpose it was collected, or as required by law.

6. Your Rights

Under the UK GDPR, you have the right to:

  • Access your personal data
  • Request correction or deletion
  • Object to or restrict processing
  • Withdraw consent at any time
  • Lodge a complaint with the Information Commissioner's Office (ICO)

7. Cookies

We use cookies to improve site performance and analyse usage. For details, please see our Cookies Policy.

8. Security

We implement reasonable technical and organisational measures to protect your personal information. However, no method of internet transmission is 100% secure.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post any changes on this page with an updated revision date.

10. Contact Us

Agency Care Staff Ltd t/a Care Audit Pro

Email: contact@agencycarestaff.co.uk

Website: www.careauditpro.co.uk