CQC Single Assessment Framework Audit

Scores by Category

  • Safe: 0%
  • Caring: 0%
  • Responsive: 0%
  • Effective: 0%
  • Well Led: 0%

Combined Score

0%

Safe Questions

  • Do staff feel safe and confident to report incidents, errors or near misses?
  • Is there a clear, consistent process for investigating safety concerns?
  • Are lessons from incidents documented, reviewed, and communicated to the whole team?
  • Have you seen improvements as a result of these lessons? Can staff give examples?
  • Do you maintain a log of incidents and near misses for trend analysis?
  • Are learnings from incidents used in team meetings and supervisions?
  • Are there clear records showing how incident outcomes influence policy or procedure updates?
  • Do you have a non-punitive approach to investigating safety issues?
  • Are care plans updated and communicated during transitions between services?
  • Do you track and review how care handovers are managed?
  • Are staff trained on their responsibilities during care transitions?
  • Do you involve external partners in planning and reviewing shared care pathways?
  • Is there a checklist used to ensure safe transitions between services?
  • Are transitions monitored for feedback or reported issues?
  • Do you audit hospital discharge or admission processes for safety risks?
  • Are delays in transitions documented and followed up to avoid recurrence?
  • Do people using your service feel safe, and are their views on safety recorded?
  • Is safeguarding training refreshed regularly for all staff?
  • Are safeguarding incidents promptly reported and escalated?
  • Do you work collaboratively with safeguarding boards or local authorities?
  • Is there a clear process for recognising and responding to signs of abuse or neglect?
  • Do you audit safeguarding responses to ensure timeliness and effectiveness?
  • Are staff confident in discussing safeguarding concerns with people using the service?
  • Are safeguarding alerts used to inform future training or supervision content?
  • Are people involved in writing and reviewing their risk assessments?
  • Do risk management plans balance safety with choice and independence?
  • Are risks discussed openly with family or advocates where appropriate?
  • Can people explain how they are supported to take positive risks?
  • Are staff trained in shared decision-making and supported risk-taking?
  • Do risk assessments take into account fluctuating needs and capacity?
  • Are people given tools or support to self-manage known risks?
  • Are reviews of risk plans documented following incidents or concerns?
  • Are environmental risk assessments up to date and regularly reviewed?
  • Are all areas of your service clean, safe, and well maintained?
  • Is there a documented plan for emergency situations (e.g., fire, power cuts)?
  • Is equipment maintained and inspected as per manufacturer or legal standards?
  • Are regular health and safety walkarounds conducted with clear action plans?
  • Are temperature, lighting, and noise levels checked to ensure comfort and safety?
  • Do you have secure areas for hazardous substances or equipment?
  • Is environmental safety included in induction for new staff?
  • Do staffing levels consistently meet the needs of those using the service?
  • Is there a system in place to monitor staff training and development?
  • Are performance concerns identified early and addressed with support?
  • Are new staff properly inducted and supervised?
  • Are staff rotas reviewed to ensure skill mix and experience are appropriate?
  • Do staff have protected time for training and supervision?
  • Are exit interviews conducted to identify potential risks in staff retention?
  • Is there a clear escalation process for unsafe staffing situations?
  • Are infection control policies clear, up to date, and followed in practice?
  • Are audits carried out to monitor compliance with hygiene standards?
  • Do staff understand and use PPE appropriately?
  • Is there a plan in place for responding to an outbreak?
  • Is infection control training delivered during induction and refreshed regularly?
  • Are waste disposal and laundry procedures followed and audited?
  • Is there visible signage and handwashing support for people and visitors?
  • Do you monitor infection rates and trends to identify preventative measures?
  • Are people supported to understand and manage their medicines?
  • Are all medicine errors recorded, investigated, and used to improve practice?
  • Are medication reviews done regularly, especially after hospital visits?
  • Is medicine storage checked routinely for compliance?
  • Are MAR charts completed accurately and checked for discrepancies?
  • Do you involve pharmacists in reviewing complex or high-risk medications?
  • Are people given information in their preferred format about their medicines?
  • Do you have a policy for self-administration and support for those who wish to self-medicate?