Send digitally
Care home survey software built for practical feedback collection
Care Home Surveys for Residents, Relatives and Staff
Care Audit Pro helps care homes collect meaningful feedback from residents, relatives, visitors and staff using simple digital surveys. Create a survey link in minutes, share it by link or QR code, compare results across groups, and build a clearer picture of life in your care home.
Designed for care homes that want a practical way to collect feedback, monitor satisfaction, and support continuous improvement.
Resident feedback
Collect structured resident satisfaction survey care home responses on daily experience, dignity, and feeling at home.
Relatives and visitor feedback
Use care home family survey and visitor survey links to understand confidence, communication, and involvement.
Staff feedback
Run a care home staff survey to monitor morale, support, supervision, and workforce experience.
Link and QR code sharing
Create survey links in minutes and share them digitally for easier response collection.
Separate the right voices
Clearer audience targeting
Keep results comparable
Consistent scoring
Link and QR code ready
Simple sharing
The problem
Still collecting care home feedback through paper forms or ad hoc conversations?
Feedback is one of the most valuable sources of insight in a care home, but collecting it consistently is often difficult. Paper questionnaires get lost, response rates can be low, and results are hard to compare or review properly.
Without a structured system, it becomes harder to understand how residents feel, whether relatives are confident in the care provided, and how staff view morale, support, training, and day-to-day working life.
Care Audit Pro gives you a simpler way to run care home satisfaction surveys and collect feedback from the people who matter most.
What improves immediately
Create digital surveys in minutes
Share surveys by link or QR code
Collect feedback from different audiences separately
Compare satisfaction results more clearly
Use feedback to support quality improvement
Why surveys matter
What care home owners and managers need from a survey system
As a care home owner or manager, you need more than occasional comments or informal feedback. You need a structured way to gather views, spot patterns, and understand where improvements may be needed.
Care home surveys help you see the service from different perspectives. Residents can share their day-to-day experience. Relatives and visitors can comment on communication, confidence, and involvement. Staff can highlight morale, staffing pressures, supervision, and whether they would recommend the home as a place to work.
When those voices are captured consistently, you get a much clearer view of service quality.
Resident insight
Understand how residents feel about personal care, activities, meals, privacy, staff attitude, and feeling at home.
Relatives and visitor confidence
Gather feedback on communication, visiting experience, involvement in decisions, and confidence in care.
Staff perspective
Monitor morale, support, training, supervision, and workforce experience.
Better visibility
Bring these views together to build a more complete picture of life in your care home.
Care home survey software
A simple digital survey system built for care homes
Care Audit Pro gives you a practical way to create and manage care home surveys without unnecessary complexity. Choose a survey template, generate a unique link and QR code, then share it with the right audience.
Because resident, relatives, and staff surveys are kept separate, you can collect more targeted feedback while still comparing satisfaction levels across groups using the same response scale.
Pre-built care home survey templates
Separate surveys for residents, relatives, visitors, and staff
Unique survey links and QR codes
Standard satisfaction options across all survey types
Clear response tracking in one place
A simple way to support service improvement
Care home feedback software
Built for simple survey sharing
Distribution
Link and QR code
Audience
Residents to staff
Scoring
Consistent scale
Tracking
My Surveys
Survey templates for different care home audiences
Survey templates for different care home audiences
Care homes need different types of feedback from different groups. That is why Care Audit Pro includes separate survey templates designed for the people who know your service best.
Resident Satisfaction – Residential Care
Audience: Residents living in residential care.
Explore feedback on personal care, activities, mealtimes, privacy, staff attitude, dignity, and whether the home feels comfortable and supportive.
Resident Satisfaction – Nursing Care
Audience: Residents receiving nursing care.
Gather views on clinical care, communication with nurses, pain management, safety, wellbeing, and overall experience.
Relatives and Visitors Satisfaction Survey
Audience: Relatives, friends, and regular visitors.
Collect feedback on communication, visiting experience, confidence in care, responsiveness, and involvement in decisions.
Staff Member Satisfaction Survey
Audience: Care, nursing, and support staff.
Monitor morale, staffing levels, training, supervision, team culture, and whether staff would recommend the home as a place to work.
Separate care home survey templates help you collect more relevant feedback while building a broader view of quality across the service.
How it works
How Care Home Surveys work
Step 1
Choose a survey template
Select the right survey for residents, nursing residents, relatives and visitors, or staff.
Step 2
Create your survey link
Generate a unique link and QR code that can be shared quickly and easily.
Step 3
Collect responses
Invite people to respond using the standard satisfaction scale so results remain consistent and comparable.
Step 4
Review your surveys
Use My Surveys to see the links you have created and how many responses each survey has received.
Why care homes use digital satisfaction surveys
Why care homes use digital satisfaction surveys
Send digitally
Faster to distribute
Send surveys digitally instead of printing forms and collecting them manually.
Separate the right voices
Clearer audience targeting
Use separate surveys for residents, relatives, and staff rather than trying to force everyone into one generic questionnaire.
Keep results comparable
Consistent scoring
Use the same satisfaction options across survey types so results are easier to compare.
Link and QR code ready
Simple sharing
Generate a survey link and QR code so responses are easier to collect.
Track everything in one place
Better feedback visibility
See all created surveys and response counts in one place.
Turn feedback into action
Supports improvement
Turn feedback into a stronger understanding of what is working well and what needs attention.
Quality improvement and evidence gathering
Use care home surveys to support quality improvement and evidence gathering
Feedback should not sit in a folder unread. It should help you understand the lived experience of your residents, the confidence of relatives, and the reality of staff morale and support.
A structured care home survey process helps you gather useful feedback, identify recurring themes, and show that the service listens, learns, and responds. Across the UK market, survey providers repeatedly position feedback as a way to support improvement, gather evidence, and prepare for regulatory scrutiny.
Built for busy care home teams
Built for busy care home teams
You do not need a complicated survey platform.
You need a simple way to create surveys, collect responses, and review feedback across the people connected to your service.
Care Audit Pro makes this easier by giving care homes ready-to-use templates, consistent response options, shareable links, QR codes, and one place to track active surveys.
Get a clearer picture of life in your care home
Use digital care home surveys to understand resident experience, relative confidence, and staff satisfaction more clearly.
Frequently asked questions
What are care home surveys?
Care home surveys are structured questionnaires used to collect feedback from residents, relatives, visitors, and staff about their experience of the service.
Why should a care home use separate surveys for residents, relatives, and staff?
Each group sees the service from a different perspective. Separate surveys help you collect more relevant feedback while still comparing results across groups using a consistent satisfaction scale.
What can care home satisfaction surveys help us measure?
They can help you review experience of care, communication, activities, meals, privacy, dignity, safety, confidence in care, staff morale, training, supervision, and overall satisfaction.
How are the surveys shared?
You create a unique survey link and QR code, then share them with the relevant audience.
Can I track my surveys?
Yes. You can use My Surveys to see the survey links you have created and how many responses each has received.
Are these surveys suitable for quality improvement?
Yes. Digital care home surveys help you gather structured feedback, identify patterns, and use those insights to support service improvement.
Do care home surveys help with compliance evidence?
They can support evidence gathering by showing that your service actively collects feedback from residents, relatives, and staff and uses it to review quality and experience. That evidence-led positioning is common across the UK market.
Ready to start collecting care home feedback more effectively?