Staff Training and Competency Audit - Domiciliary Care
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- Q1: Is there a training matrix in place that tracks mandatory and role-specific training for all staff?
- Q2: Is mandatory training completed before staff deliver any care independently?
- Q3: Are all training records up to date, accurate, and accessible to managers and auditors?
- Q4: Are refresher training intervals clearly defined and monitored for compliance?
- Q5: Are training needs assessed at recruitment, during supervision, and annually?
- Q6: Is the Care Certificate delivered to all new care staff without equivalent qualifications?
- Q7: Are staff supported to complete the Care Certificate within 12 weeks of starting their role?
- Q8: Are staff trained in safeguarding adults and children at the appropriate level for their role?
- Q9: Is Mental Capacity Act and Deprivation of Liberty training delivered and refreshed regularly?
- Q10: Are staff trained in moving and handling techniques appropriate to their duties and equipment used?
- Q11: Is training in infection prevention and control updated at least annually?
- Q12: Are staff trained in food hygiene and nutrition support where applicable?
- Q13: Do staff receive medication training appropriate to the level of support they provide (e.g., prompting, administration)?
- Q14: Is competency assessed following medication training before staff support service users with medicines?
- Q15: Are staff trained in first aid and basic life support, and is this training kept up to date?
- Q16: Do staff receive training in health and safety, fire safety, and lone working protocols?
- Q17: Are additional training modules available for complex care needs (e.g., PEG feeding, epilepsy, catheter care)?
- Q18: Are competency assessments carried out for all clinical or specialised care tasks?
- Q19: Are observations or practical assessments used to validate skills in the field?
- Q20: Do supervisors carry out regular spot checks and supervision visits to observe care delivery?
- Q21: Are staff supported to attend external or advanced training aligned with their roles and interests?
- Q22: Are training sessions evaluated by participants and outcomes reviewed for effectiveness?
- Q23: Is there a system in place to identify and address gaps in training compliance?
- Q24: Do staff understand and follow organisational policies and procedures relevant to their training?
- Q25: Are staff trained in confidentiality, record keeping, and GDPR requirements?
- Q26: Are staff given opportunities for CPD and encouraged to pursue NVQs or diplomas in health and social care?
- Q27: Are training and competency records reviewed during supervision or appraisal?
- Q28: Are team meetings or briefings used to reinforce learning and promote reflective practice?
- Q29: Is feedback from service users used to identify areas where staff may need additional training?
- Q30: Is staff training aligned with the CQC’s quality statements and expectations for Outstanding care?