Partnership and Multi-Agency Working Audit - Supported Living
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- Q1: Is there a clear policy or framework for multi-agency and partnership working in supported living?
- Q2: Are relevant professionals (e.g., GPs, social workers, housing providers, OTs, mental health teams) identified and involved in tenant support planning?
- Q3: Are contact details and roles of key external partners recorded in the support plan or communication log?
- Q4: Are regular meetings held with external agencies to review complex needs, safeguarding, or health conditions?
- Q5: Is consent obtained and clearly documented before sharing tenant information with third parties?
- Q6: Are transitions between services (e.g., from hospital or another provider) planned collaboratively to ensure continuity of care?
- Q7: Are outcomes from professional visits (e.g., community nurse, SALT) reflected in care plans and actioned promptly?
- Q8: Are housing providers engaged in conversations about property maintenance, safety, and tenancy-related concerns?
- Q9: Are staff trained in understanding the different roles and boundaries of external agencies?
- Q10: Are safeguarding concerns raised in line with multi-agency protocols and followed through with the local authority?
- Q11: Are health action plans and specialist reports shared appropriately and included in support planning?
- Q12: Is advocacy used or promoted where tenants have limited support networks or communication needs?
- Q13: Are emergency services contacted appropriately, and is learning from their involvement recorded?
- Q14: Are discharge plans co-developed with hospitals or crisis teams to support safe return and reablement?
- Q15: Are external professionals invited to reviews and assessments where their input adds value or guidance?
- Q16: Is feedback from external stakeholders gathered to support quality improvement and partnership development?
- Q17: Are partnership working challenges (e.g., delays, miscommunication) logged and reviewed for service learning?
- Q18: Is there a system to follow up on referrals made to health, housing, or support agencies?
- Q19: Are information sharing practices aligned with GDPR and local safeguarding information sharing protocols?
- Q20: Do tenants understand who is involved in their care and why, and are they given a choice to include or exclude others?
- Q21: Are roles and responsibilities clearly defined in joint working plans or partnership protocols?
- Q22: Are service-level partnerships used to enhance outcomes (e.g., employment, volunteering, digital access)?
- Q23: Is learning from multi-agency working included in team meetings or supervision where relevant?
- Q24: Are local community resources mapped and built into support planning (e.g., falls prevention, mental health drop-ins)?
- Q25: Are external partners informed of any major changes (e.g., service model, staffing) that may affect shared support?
- Q26: Is the effectiveness of partnerships reviewed at a strategic or governance level?