Outcome and Independence-Focused Care Audit - Supported Living

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  • Q1: Are outcomes clearly defined in each tenant’s support plan and linked to what matters most to them?
  • Q2: Are goals based on the tenant’s personal aspirations, not just service needs (e.g., learning new skills, building relationships)?
  • Q3: Are outcome goals reviewed and updated regularly, and is progress tracked over time?
  • Q4: Are tenants actively involved in setting and evaluating their own goals?
  • Q5: Is support tailored to promote maximum independence in areas like budgeting, cooking, cleaning, and travel?
  • Q6: Are daily routines structured in a way that encourages autonomy, confidence, and problem-solving?
  • Q7: Are enablement and reablement approaches used consistently in support delivery?
  • Q8: Is assistive technology used to support outcomes around independence and safety where appropriate?
  • Q9: Are staff trained in promoting independence, risk enablement, and coaching-style support?
  • Q10: Are positive risks supported and documented to enable growth and learning?
  • Q11: Are health and wellbeing outcomes considered alongside practical and social goals?
  • Q12: Do support plans include steps for achieving outcomes, not just static care instructions?
  • Q13: Are any barriers to progress identified, documented, and addressed collaboratively with the tenant?
  • Q14: Is there evidence that support is adjusted when goals are achieved, not just continued out of routine?
  • Q15: Are outcome achievements celebrated and shared with tenants, families, or advocates where appropriate?
  • Q16: Are outcome-related themes reviewed in tenant feedback, supervision, and governance discussions?
  • Q17: Are outcomes aligned with broader goals like work, volunteering, education, or community participation?
  • Q18: Are outcomes tracked using visual, accessible formats when needed (e.g., goal charts, symbols)?
  • Q19: Is progress recorded consistently by staff to ensure accuracy and continuity in support?
  • Q20: Are outcome achievements used as evidence of service impact and quality improvement?
  • Q21: Are residents supported to reflect on setbacks without being discouraged or blamed?
  • Q22: Is family or advocate involvement used to support long-term goal planning where appropriate?
  • Q23: Are goals realistic, time-bound, and adapted if no longer suitable or motivating to the tenant?
  • Q24: Are independence levels reassessed after illness, hospital admission, or significant life events?
  • Q25: Is outcome tracking integrated into audit and quality systems for management oversight?
  • Q26: Is there evidence that tenant satisfaction improves when outcome-focused support is prioritised?
  • Q27: Are there examples of outcomes that have led to reduced support hours or exit from the service?