Governance and Quality Monitoring Audit - Supported Living

Answered 0 / 26(0% complete)

Score

0%

N/A counts as Yes (full credit). Unanswered reduces the score until completed.

Breakdown

0 Yes •0 No •0 N/A •26 Unanswered

0%100%

Answers Overview

0%Score (Yes + N/A)
Yes
0
No
0
N/A
0
Unanswered
26

Questions

0/26 answered

  • Q1 | Unanswered

    Is there a documented governance framework that outlines leadership responsibilities and oversight structures?

    Supporting Notes
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    Notes are stamped with your name, date and time.

  • Q2 | Unanswered

    Are key performance indicators (KPIs) regularly reviewed to monitor service quality and outcomes?

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    Notes are stamped with your name, date and time.

  • Q3 | Unanswered

    Are internal audits completed on a planned schedule covering all core operational areas (e.g., safeguarding, health and safety, care planning)?

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  • Q4 | Unanswered

    Are audit findings recorded with clear actions, timelines, and accountability assigned?

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  • Q5 | Unanswered

    Is there a Quality Improvement Plan (QIP) in place that is informed by audits, feedback, and incidents?

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    Notes are stamped with your name, date and time.

  • Q6 | Unanswered

    Are learning outcomes from complaints, incidents, or safeguarding investigations used to drive service improvement?

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  • Q7 | Unanswered

    Are regular team meetings held to review quality, share learning, and monitor performance?

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  • Q8 | Unanswered

    Are service risks (e.g., staffing levels, housing risks, lone working) recorded and reviewed on a live risk register?

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  • Q9 | Unanswered

    Are incidents and near misses recorded, analysed, and reported for trends and systemic learning?

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  • Q10 | Unanswered

    Is there a senior lead responsible for data protection, quality assurance, and CQC compliance?

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  • Q11 | Unanswered

    Are feedback mechanisms in place to capture the views of tenants, families, staff, and professionals?

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  • Q12 | Unanswered

    Are action plans updated based on feedback, inspections, and service reviews?

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  • Q13 | Unanswered

    Is governance documentation (e.g., policies, training logs, audit results) up to date and available for inspection?

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    Notes are stamped with your name, date and time.

  • Q14 | Unanswered

    Is regulatory compliance regularly monitored and reflected in staff training and practice?

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  • Q15 | Unanswered

    Is there oversight of capacity and consent practices, including regular audits of related documentation?

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  • Q16 | Unanswered

    Are new initiatives (e.g., digital systems, community links) reviewed for effectiveness and quality impact?

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  • Q17 | Unanswered

    Are compliments and good practice examples captured and used to encourage service excellence?

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  • Q18 | Unanswered

    Is quality data shared with staff in a way that promotes ownership, learning, and accountability?

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  • Q19 | Unanswered

    Are service-level goals or priorities aligned with CQC key questions and quality statements?

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  • Q20 | Unanswered

    Are policies reviewed regularly and updated based on legislative or best practice changes?

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  • Q21 | Unanswered

    Is there visible leadership involvement in day-to-day operations and quality assurance?

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  • Q22 | Unanswered

    Are quality meetings minuted and followed up with agreed actions and timelines?

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  • Q23 | Unanswered

    Is performance benchmarked internally across services or against national standards where possible?

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  • Q24 | Unanswered

    Are risks to tenants’ health, safety, wellbeing, and rights monitored through regular reviews?

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    Notes are stamped with your name, date and time.

  • Q25 | Unanswered

    Is the effectiveness of quality monitoring systems themselves audited or reviewed periodically?

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  • Q26 | Unanswered

    Are inspection reports and external audit findings used to inform long-term planning and investment?

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