Governance and Quality Monitoring Audit - Domiciliary Care

Answered 0 / 31(0% complete)

Score

0%

N/A counts as Yes (full credit). Unanswered reduces the score until completed.

Breakdown

0 Yes •0 No •0 N/A •31 Unanswered

0%100%

Answers Overview

0%Score (Yes + N/A)
Yes
0
No
0
N/A
0
Unanswered
31

Questions

0/31 answered

  • Q1 | Unanswered

    Is there a clearly defined governance structure with roles and responsibilities documented?

    Supporting Notes
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    Notes are stamped with your name, date and time.

  • Q2 | Unanswered

    Is the registered manager actively involved in oversight of day-to-day service quality?

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    Notes are stamped with your name, date and time.

  • Q3 | Unanswered

    Are regular management meetings held to review quality, incidents, audits, and compliance?

    Supporting Notes
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    Notes are stamped with your name, date and time.

  • Q4 | Unanswered

    Are key performance indicators (KPIs) identified, tracked, and reviewed for trends and issues?

    Supporting Notes
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    Notes are stamped with your name, date and time.

  • Q5 | Unanswered

    Are internal audits conducted on a schedule covering all regulatory and operational areas?

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    Notes are stamped with your name, date and time.

  • Q6 | Unanswered

    Are audit findings documented with actions, responsibilities, and deadlines?

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    Notes are stamped with your name, date and time.

  • Q7 | Unanswered

    Is there evidence that audit actions are completed and reviewed for effectiveness?

    Supporting Notes
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    Notes are stamped with your name, date and time.

  • Q8 | Unanswered

    Is there a quality improvement plan (QIP) in place and updated based on findings from audits, feedback, and incidents?

    Supporting Notes
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    Notes are stamped with your name, date and time.

  • Q9 | Unanswered

    Is feedback from service users, relatives, and staff reviewed and used to inform governance decisions?

    Supporting Notes
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    Notes are stamped with your name, date and time.

  • Q10 | Unanswered

    Are incidents, complaints, and safeguarding alerts analysed to identify patterns or systemic issues?

    Supporting Notes
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    Notes are stamped with your name, date and time.

  • Q11 | Unanswered

    Is there a process for learning from incidents, complaints, and compliments across the service?

    Supporting Notes
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    Notes are stamped with your name, date and time.

  • Q12 | Unanswered

    Are reports from safeguarding investigations or serious incidents reviewed by senior management?

    Supporting Notes
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    Notes are stamped with your name, date and time.

  • Q13 | Unanswered

    Is the effectiveness of care delivery monitored through outcomes, satisfaction, and compliance metrics?

    Supporting Notes
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    Notes are stamped with your name, date and time.

  • Q14 | Unanswered

    Are risks to service delivery identified, documented, and managed through a live risk register?

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    Notes are stamped with your name, date and time.

  • Q15 | Unanswered

    Are whistleblowing procedures in place and accessible to all staff and service users?

    Supporting Notes
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    Notes are stamped with your name, date and time.

  • Q16 | Unanswered

    Are CQC notifications submitted in a timely and accurate manner when required?

    Supporting Notes
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    Notes are stamped with your name, date and time.

  • Q17 | Unanswered

    Are findings from CQC inspections used to inform governance and service improvement?

    Supporting Notes
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    Notes are stamped with your name, date and time.

  • Q18 | Unanswered

    Is there a process to review and update policies and procedures on a regular basis?

    Supporting Notes
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    Notes are stamped with your name, date and time.

  • Q19 | Unanswered

    Are policies aligned with current legislation, guidance, and CQC quality statements?

    Supporting Notes
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  • Q20 | Unanswered

    Are complaints logged, categorised, investigated, and used to improve the service?

    Supporting Notes
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    Notes are stamped with your name, date and time.

  • Q21 | Unanswered

    Is a complaints log maintained with details of actions taken and outcomes?

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  • Q22 | Unanswered

    Are data protection practices (GDPR) regularly monitored and audited?

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    Notes are stamped with your name, date and time.

  • Q23 | Unanswered

    Are all key records (e.g., care plans, rotas, supervision, training) monitored for quality and consistency?

    Supporting Notes
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    Notes are stamped with your name, date and time.

  • Q24 | Unanswered

    Is governance oversight provided at board or senior leadership level where applicable?

    Supporting Notes
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  • Q25 | Unanswered

    Are learning and development outcomes from audits or incidents embedded in staff training?

    Supporting Notes
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  • Q26 | Unanswered

    Are staffing levels, skills mix, and continuity of care monitored and reported on?

    Supporting Notes
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    Notes are stamped with your name, date and time.

  • Q27 | Unanswered

    Is there evidence of innovation, forward planning, and continuous quality improvement?

    Supporting Notes
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    Notes are stamped with your name, date and time.

  • Q28 | Unanswered

    Is quality data benchmarked internally or externally where possible?

    Supporting Notes
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    Notes are stamped with your name, date and time.

  • Q29 | Unanswered

    Are annual quality reports or summaries shared with stakeholders and available on request?

    Supporting Notes
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    Notes are stamped with your name, date and time.

  • Q30 | Unanswered

    Are contingency plans regularly tested and updated as part of governance reviews?

    Supporting Notes
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    Notes are stamped with your name, date and time.

  • Q31 | Unanswered

    Are equality and human rights integrated into governance monitoring and reporting?

    Supporting Notes
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    Notes are stamped with your name, date and time.

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