Equality, Diversity and Inclusion (EDI) Audit - Domiciliary Care
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- Q1: Is there an EDI policy that complies with the Equality Act 2010 and is reviewed regularly?
- Q2: Are staff trained in equality, diversity and inclusion as part of induction and refresher programmes?
- Q3: Is there evidence that EDI is embedded into recruitment, onboarding, and promotion processes?
- Q4: Are care plans inclusive and reflective of individual cultural, religious, linguistic, and identity needs?
- Q5: Do service users feel respected and understood regardless of age, gender, disability, ethnicity, or sexuality?
- Q6: Are reasonable adjustments made for service users with disabilities or sensory impairments?
- Q7: Is communication support (e.g., interpreters, accessible formats) provided where needed?
- Q8: Are staff aware of how unconscious bias might affect their decisions or behaviours?
- Q9: Are policies and procedures reviewed with an EDI lens to ensure inclusivity?
- Q10: Do service users have access to care that reflects their cultural practices, dietary needs, and spiritual beliefs?
- Q11: Are complaints related to discrimination or unfair treatment investigated and acted upon swiftly?
- Q12: Is data on service users’ protected characteristics collected and used to inform service delivery?
- Q13: Is EDI performance or progress discussed in governance or management meetings?
- Q14: Are LGBTQ+ service users supported respectfully, and are staff confident in using correct pronouns and language?
- Q15: Do recruitment materials and job descriptions encourage diverse applications?
- Q16: Are there systems in place to monitor representation of protected characteristics in the workforce?
- Q17: Do service users have opportunities to provide feedback on inclusiveness and cultural sensitivity of care?
- Q18: Are EDI champions or leads appointed within the team to drive awareness and good practice?
- Q19: Is access to services monitored to identify and address potential inequalities?
- Q20: Are religious observances, festivals, and holidays respected and supported in care provision?
- Q21: Is equality and dignity considered in the provision of intimate personal care?
- Q22: Are service users supported to express their identity and preferences without judgment?
- Q23: Are incidents involving hate speech, prejudice, or discrimination logged and investigated?
- Q24: Are staff supported and protected from discriminatory behaviour by service users or colleagues?
- Q25: Are there measures in place to ensure equal access to training and progression for staff?
- Q26: Are adjustments made in supervision or appraisal to support neurodivergent or disabled employees?
- Q27: Is inclusive language promoted in policies, training, and communication materials?
- Q28: Do audits or service reviews include a check for equitable outcomes across service user groups?
- Q29: Is feedback from underrepresented groups used to improve policies or service models?
- Q30: Is there a culture that encourages learning, openness, and dialogue around EDI issues?